User Discovery Feedback Agent
End-to-end feedback analysis & Jira integration
R&DUser Discovery Feedback Agent
Overview
Product team manually scheduling discovery calls, recording meetings, transcribing feedback, and creating Jira tickets.
The challenge
Process took 3-4 hours per call with inconsistent feedback classification and missed insights.
The approach
Automated workflow using Fireflies AI for transcription, GPT 5.2 for categorization (Issues, Features, Pain Points), and Zapier/Make for Jira ticket creation.
The results
- ✓Reduced processing time from 4 hours to ~20 mins
- ✓100% automated transcription & categorization
- ✓24-hour reporting cycle via Slack
- ✓Zero missed discovery calls
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Let's map the system that moves your number.
Twenty-minute discovery call. We map the agent, the metric it moves, and what shipping it would actually cost.
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